General Terms and Conditions

1. Scope

These terms apply to all agreements between LINKSWITCH (hereinafter the "provider") and users/customers (hereinafter the "customer") regarding use of the web platform, subscription plans and shop add-ons.

Deviating terms of the customer apply only if the provider has expressly agreed to them in writing.

2. Services provided by LINKSWITCH

• Provision of a platform for dynamic content behind static QR codes
• Management of QR codes, destination pages, scheduling and content changes in the dashboard
• Public destination pages (e.g. simple page, business card, board formats)
• Shop for add-ons such as QR merch and digital web business card
• Optional analytics functions (depending on booked subscription plan)

3. Registration and customer account

A customer account is required to use protected areas. The customer must provide complete and truthful information and keep access credentials confidential.

The customer is liable for activities carried out via the account insofar as these were enabled by a culpable breach of due care obligations.

4. Subscription plans and scope of services

LINKSWITCH offers different subscription plans with varying service scopes (e.g. number of active codes, scheduling, analytics functions). The specific scope of service is defined by the current product and pricing description on the website.

Analytics and tracking functions are not automatically included in all services and may be tied to certain subscription plans (e.g. unlocked from Creator).

5. Shop add-ons (one-time purchases)

Shop add-ons (e.g. digital web business card, QR T-shirt, QR hoodie) are offered as separate products and can be purchased independently of the subscription plan.

• Each purchase creates an additional QR code or additional entitlement in the account
• The desired URL ending is defined and reserved once during checkout
• After successful provisioning, the URL ending is generally not changeable
• Analytics/tracking functions continue to depend on the subscription plan, not on the add-on itself

6. Contract conclusion, prices and payment

The presentation of services and products on the website does not constitute a legally binding offer but an invitation to place an order or request.

Prices result from the current price overview. Unless otherwise stated, prices are in euros. Information on VAT, shipping costs and delivery times is shown transparently in checkout or the respective product view.

Payment processing may be handled via external payment service providers (e.g. Stripe and possibly others). Their terms also apply.

7. Term, cancellation and suspension

Term and renewal of subscription plans depend on the booked plan. Cancellations generally take effect at the end of the current billing period unless agreed otherwise.

The provider may temporarily suspend accounts, content or QR codes if there are concrete indications of legal violations, abuse, security risks or material breaches of these terms.

8. Customer obligations / permitted use

The customer may use the platform only within applicable law. In particular, content or links that violate criminal law, youth protection rules, copyright, trademark rights or other third-party rights are prohibited.

• no unlawful, misleading or fraudulent content
• no malware, phishing destinations or technical abuse attempts
• no unauthorized use of third-party brands, names or personal data

9. Rights to content and usage rights

The customer remains responsible for content provided and assures that they hold the necessary rights for use, publication and linking.

The customer grants the provider the non-exclusive usage rights required for platform operation (e.g. storage, processing, delivery and technical reproduction).

10. Availability and technical changes

The provider aims for high platform availability but does not owe uninterrupted and error-free availability. Maintenance, security updates, further development and necessary infrastructure measures may lead to temporary restrictions.

The provider may further develop, change or discontinue functions insofar as the contractual purpose is not unreasonably impaired.

11. Liability

The provider is liable without limitation in cases of intent and gross negligence as well as injury to life, body or health. In cases of slight negligence, the provider is liable only for breach of essential contractual obligations and limited to foreseeable, typical damages.

Liability for customer content, links and destination pages is excluded to the extent permitted by law. The customer indemnifies the provider against third-party claims based on unlawful customer content insofar as the customer is responsible for the infringement.

12. Privacy

Information on the processing of personal data can be found in the Privacy Policy.

13. Final provisions

German law applies excluding the UN Convention on Contracts for the International Sale of Goods, unless mandatory consumer protection provisions provide otherwise.

If individual provisions of these terms are wholly or partially invalid, the validity of the remaining provisions remains unaffected.